We currently have verified Local Guides in 30+ cities including Shanghai, Beijing, Guangzhou, Shenzhen, Hangzhou, Chengdu, Xi'an, Suzhou, Nanjing, Wuhan, and more. Contact us if your destination isn't listed - we may still be able to help!.

We accept PayPal, credit cards, and Alipay/WeChat Pay. For large amounts, we recommend low-cost international transfer services like Wise, Payoneer, PingPong, and XTransfer. We also support local currency payments.

Yes! One VIP membership payment covers up to 4 family members on the same trip. You'll have one dedicated guide and travel together in a 5-seater vehicle.

We understand plans change. Cancellations made 7+ days before service receive a full refund. Within 7 days, we offer rescheduling or credit toward future services. Emergency situations are handled case by case.

We help you source products at 1688 wholesale prices, conduct quality checks, and arrange shipping. You can carry items back (free), use small parcel air freight (from $15/kg, 5-10 days), or sea freight for large items (from $3/kg, 30-45 days). Insurance is available at 3% of order value.

China has world-class medical facilities, especially in major cities. We partner with top-tier hospitals and clinics. Our medical escort service ensures you have translation support and guidance throughout your healthcare journey. Many procedures cost 50-70% less than in Western countries.

The 144-hour visa-free transit allows eligible travelers to stay in designated Chinese cities for up to 6 days without a visa, provided you have a confirmed onward ticket to a third country. We can help you understand if this applies to your itinerary.

Customer satisfaction is our priority. If you're not satisfied with a service, please contact us immediately. We offer partial or full refunds depending on the situation and how much of the service was used.

Yes! Groups of 5+ people receive special discounts. Contact us with your group size and itinerary for a custom quote. Larger groups may require multiple guides.

All our Local Guides are fluent in English and Mandarin Chinese. Some guides also speak other languages like Japanese, Korean, French, German, and Spanish. Let us know your language preference when booking.

Yes, we can recommend and book hotels that suit your budget and preferences. VIP members receive priority booking at partner hotels with special rates.

We monitor flight statuses and adjust pickup times accordingly. If your flight is significantly delayed, just let us know and we'll reschedule your guide service at no extra charge.

Yes! Just contact your Local Guide or our support team. We can extend your guide services, adjust your itinerary, and help with any additional bookings you need.

We're always looking for passionate locals who love sharing their city! Requirements include fluent English, deep local knowledge, and excellent communication skills. Contact us with your resume and city to apply.

We currently have 50+ verified part-time Local Guides. However, we can quickly connect with over 50,000 potential candidates including stay-at-home moms, students, and other part-time workers. We can train and onboard new guides within two weeks. We are a light-asset company with a flexible workforce policy, providing standardized PT5 services to our guests.

We can find a Local Guide in your desired city within one week at no extra cost. Our network extends beyond the listed cities, and we can quickly recruit and train qualified guides in most locations across China.